Last updated on May 24th, 2024
Restore Partner Pro (“RPP”) helps consumers with referrals connect with service
contractors and health. The following Terms of Use outline your obligations when
using the RPP websites, mobile applications, and services.
1. ACCEPTANCE OF TERMS
The RPP website available at www.RestorePartnerPro.com, the RPP mobile application, all
related sites and mobile applications, and the various content, features, and services
offered on and in connection with these sites and applications, including any RPP
publications in print or online (collectively, the “Sites and Services”) are owned and
operated by RPP and can only be accessed and used by you under the Terms of Use described
below (“Terms of Use”).
PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING, DOWNLOADING, OR USING ANY OF THE
SITES AND SERVICES, YOU AGREE TO BECOME BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT
AGREE TO ALL THE TERMS AND CONDITIONS, THEN YOU MAY NOT ACCESS AND USE THE SITES AND
SERVICES.
2. MODIFICATIONS OF TERMS OF USE
RPP may, in its sole discretion, modify these Terms of Use at any time effective upon posting
the modified Terms of Use on and in connection with the Sites and Services, with or without
additional notice to you. You are responsible for regularly reviewing information posted on
the Sites and Services to obtain timely notice of such changes. If you do not agree to the
amended terms, you agree to immediately stop using the Sites and Services and to provide RPP
notice to remove you from any distribution lists or other communication list that are
available to you through your use of the Sites and Services. YOUR CONTINUED USE OF THE SITE
AND SERVICES AFTER SUCH POSTING (OR OTHER NOTIFICATION, IF ANY) MEANS YOU ACCEPT AND AGREE
TO BE BOUND BY THE MODIFIED TERMS OF USE.
3. USE OF THE SITE AND SERVICES
Subject to full compliance with these Terms of Use, RPP grants authorized users a
nonexclusive, nontransferable, non-sublicensable, terminable license to access and use the
Sites and Services for your personal use. You agree to not access, reproduce, duplicate,
copy, sell, re-sell, modify, distribute, transmit, or otherwise exploit the Sites or
Services or any of their content for any purpose except for your personal use and as
described in these Terms of Use, without the express written consent of RPP. RPP may modify,
update, suspend or discontinue the Sites and Services, in whole or in part, at our sole
discretion for any or no reason, at any time and with or without notice. RPP shall not be
liable to any user or other third party for any such modification, update, suspension or
discontinuance.
4. USER CONDUCT
As a condition of your access and use of the Sites and Services and your submission or access
to any ratings, reviews, communications, information, data, text, photographs, audio clips,
audiovisual works, or other materials on the Sites and Services (collectively, the
“Content”), you agree not to use the Sites and Services for any purpose that is unlawful or
prohibited by these Terms of Use, or any other purpose not reasonably intended by RPP. By
way of example, and not as a limitation, you agree not to:
1. Violate these Terms of Use, other applicable agreement with RPP, and
any applicable local, state, national or international law, and any rules and
regulations having the force of law;
2. Use the Sites and Services in any manner that violates any
relevant law or that infringes, misappropriates or violates any third party’s rights,
including, but not limited to, transmitting any Content that may infringe,
misappropriate or violate a third party’s rights of publicity, contractual rights,
fiduciary rights or intellectual property rights;
3. Use the Sites and Services or its Content for any purposes not
authorized by these Terms of Use, including commercial, political, or religious
purposes, including the submission or transmission of any Content that contains
advertisements, promotional materials, junk mail, or any other form of solicitation;
4. Reproduce, duplicate, copy, modify, sell, re-sell or exploit
any Content or the Sites and Services for any commercial, educational, or any other
non-personal purpose or any for any purpose unrelated to your personal purchasing
decisions, without the express written consent of RPP, which consent may be withheld by
RPP in our sole discretion;
5. Post irrelevant Content, repeatedly post the same or similar
Content or otherwise impose an unreasonable or disproportionately large load on our
infrastructure, interfere or attempt to interfere with the proper working of the Sites
and Services or any activities conducted on the Sites and Services;
6. Harass, threaten, intimidate, impersonate, or attempt to
impersonate, any other person, falsify your contact or other information, misrepresent a
relationship with any person or entity, including misrepresenting a relationship with
RPP, or otherwise attempt to mislead others as to the identity of the sender or the
origin of a review or rating;
7. Knowingly provide or submit false or misleading information;
8. Use the Sites and Services if you are under the age of eighteen
(18);
9. Take any action that would undermine the review and rating
process under the Sites and Services;
10. Attempt to gain unauthorized access to the Sites and Services,
other user accounts, or other computer systems or networks connected to the Sites and
Services;
11. Use the Sites and Services in any way that could interfere
with the rights of RPP or the rights of other users of the Sites and Services;
12. Attempt to gain unauthorized access to any portion or feature
of the Sites and Services, or any other systems or networks connected to the Sites and
Services or to any server used by RPP by hacking, password ‘mining’ or any other
illegitimate or unauthorized means, including attempting to obtain password, account, or
any other personal or private information from any other Sites and Services user;
13. Sell, share, or otherwise transfer your account username,
password, other information, or your rights or obligations under these Terms of Use;
14. Transmit or submit any transmission or other materials that
are encrypted or that contains viruses, Trojan horses, worms, time bombs, spiders,
cancelbots or other computer programming routines that is likely or intended to damage,
interfere with, disrupt, impair, disable or otherwise overburden the Sites and Services;
15. Access, download, monitor, or copy any information contained
on our Sites and Services through artificial means (including but not limited to use any
‘deep-link’, ‘scraper’, ‘robot’, ‘spider’ or other automatic device, program, algorithm
or methodology, or any similar or equivalent automatic or manual process, or in any way
reproduce or circumvent the navigational structure or presentation of the Sites and
Services or any content, to obtain or attempt to obtain any Content, materials,
documents or information through any means not purposely made available through the
Sites and Services; or
16. Probe, scan or test the vulnerability of the Sites and
Services or any network connected to the Sites and Services, nor breach the security or
authentication measures on or of the Sites and Services or any network connected to the
Sites and Services. You may not reverse look-up, trace or seek to trace any information
on any other user of the Sites and Services, or any other customer of RPP, including any
RPP account not owned by you, to its source, or exploit the Sites and Services or any
service or information made available or offered by or through the Sites and Services,
in any way where the purpose is to reveal any information, including but not limited to
personal identification or information other than your own information, except as
expressly authorized by RPP and provided for by the Sites and Services.
5. RPP’S SERVICES
When using, accessing, or purchasing particular services or features of the Sites and
Services, you shall be subject to any posted agreements, guidelines, or rules applicable to
such services or features that may be posted from time to time. All such agreements,
guidelines, or rules are hereby incorporated by reference into the Terms of Use.
6. REGISTRATION INFORMATION
We may require that you create an account to use or access certain parts of the Sites and
Services and use certain products and features. We may require that you provide login
information such as a username and password to access and utilize your account. As a
condition of your use of the Sites and Service, you agree to
(a) provide RPP with true, accurate, current and complete information as prompted by the
RPP’s registration forms, when registering for or using the Sites and Services and (b)
update and maintain the truthfulness, accuracy and completeness of such information. You are
responsible for maintaining the confidentiality of any password or other account information
not generally available to others and are fully responsible for all activities that occur
under your username and password. While there are limited, legitimate reasons for creating
multiple accounts, creating serial or overlapping accounts may result in account
termination. Please contact us if you have questions about managing multiple accounts.
7. SUBMITTING CONTENT
As a condition of submitting any Content or other materials to the Sites or Services, you
agree that:
1. You grant to RPP a royalty free, perpetual, irrevocable,
worldwide, nonexclusive, transferable, and sublicensable license to use, reproduce,
copy, adapt, modify, merge, distribute, publicly display, create derivative works from,
incorporate such Content into other works;
2. You grant to RPP all rights necessary to publish or refrain from
publishing your name and address in connection with your Content; sublicense through
multiple tiers the Content, and acknowledge that this license cannot be terminated by
you once your Content is submitted to the Sites and Services;
3. You grant to RPP all rights necessary to prohibit the subsequent
aggregation, display, copying, duplication, reproduction, distribution, or exploitation
of your Content by any other party;
4. Your name and report information may be made available to the
public and to the Service Providers on which you report;
5. You represent that you own or have secured all legal rights
necessary for the Content submitted by you to be used by you, RPP, and others as
described and otherwise contemplated in these Terms of Use;
6. You represent and warrant that each person identified, depicted,
or shown in in your Content, if any, (and if a minor, the parent or guardian of the
minor) has provided consent to the use of the Content consistent with these Terms of
Use;
7. You are solely responsible for your reviews and ratings;
8. RPP may, in its sole discretion, choose to remove or not to
remove reviews and ratings once published;
9. You will not submit any reviews that may be considered by RPP to
be infringing, harassing, libelous, abusive, threatening, obscene, profane, hateful,
offensive, harmful, vulgar, distasteful, defamatory, or otherwise violates any relevant
law or right of any other party, or racially, ethnically or otherwise objectionable;
10. All of your reviews and ratings will either be based upon (i)
your actual first-hand experiences with the Service Providers you are reviewing or (ii)
as provided below, an individual and that individual’s actual first-hand experience with
a health care or wellness provider whereby you have the legal authority to disclose such
health information and experience of such individual;
11. All of your reviews and ratings of the Service Providers that
you are rating will be accurate, honest, truthful, and complete in all respects;
12. You do not work for, own any interest in or serve on the board
of directors of, any of the Service Providers for which you submit reviews and ratings;
you are not in any way related (by blood, adoption or marriage, if the Service Provider
is an individual) to any of the Service Providers for which you submit reviews or
ratings;
13. You have not received any form of compensation to post reviews
and ratings;
14. You will submit thorough and thoughtful reviews of the Service
Providers you review (for example, submitting a review describing a service contractor
as “He/She is great.” Without additional commentary is not a thorough and thoughtful
review);
15. You will not submit reviews that comment on other users or the
reviews of other users;
16. You will not submit reviews with hyperlinks; or
17. The reviews and ratings that you provide do not reflect the
views of RPP, its officers, managers, owners, employees, agents, designees or other
users.
8. PUBLICATION AND DISTRIBUTION OF CONTENT
RPP does not guarantee the accuracy, integrity, quality or appropriateness of any Content
transmitted to or through the Service. You acknowledge that RPP simply acts as a passive
conduit and an interactive computer service provider for the publication and distribution of
Content and for the publication and distribution of any content posted by Service Providers
in response to Content (“Service Provider Content”). You understand that all Content and
Service Provider Content posted on, transmitted through or linked through the Service, are
the sole responsibility of the person from whom such Content originated. You understand that
RPP does not control and is not responsible for Content or Service Provider Content made
available through the Service, and that by using the Service, You may be exposed to Content
that is inaccurate, misleading, or offensive. You agree that You must evaluate and make Your
own judgment, and bear all risks associated with, the use of any Content and Service
Provider Content.
You further acknowledge that RPP has no obligation to screen, preview, monitor or approve
any Content or Service Provider Content, or Content posted or submitted by any other RPP
member or any Service Provider.
However, RPP reserves the right to review and delete any Content that, in its sole judgment,
violates the terms and conditions of this Agreement. By using the Service, You agree that it
is solely YOUR RESPONSIBILITY to evaluate Your risks to bear associated with the use,
accuracy, usefulness, completeness or appropriateness of any Content that You submit,
receive, access, transmit or otherwise convey through the Service. Under no circumstances
will RPP be liable in any way for any Content or Service Provider Content, including, but
not limited to, any Content or Service Provider Content that contains any errors, omissions,
defamatory statements, or confidential or private information (including, but not limited
to, health information) or for any loss or damage of any kind incurred as a result of the
use of any Content or Service Provider Content submitted, accessed, transmitted or otherwise
conveyed via the Service. You waive the right to bring or assert any claim against RPP
relating to Content or Service Provider Content, and release RPP from any and all liability
for or relating to any Content or Service Provider Content.
You may, however, report Content that you believe violates these Terms of Use or is
otherwise unlawful by reporting an issue in the platform (for copyright complaints, please
see below). Please note that you may be liable for damages (including costs and attorneys’
fees) for unlawful misrepresentations. If you are uncertain whether an activity is unlawful,
we recommend seeking advice of an attorney.
You agree that RPP may establish general practices, policies and limits, which may or
may not be published, concerning the use of the Sites and Services, including without
limitation, the time that reviews and ratings will be retained, the maximum number of
reviews and ratings that may be sent from an account, the length of reviews and ratings
sent, and the maximum number of times and the maximum duration for which you may access the
Sites and Services in a given period of time. You agree that RPP has no responsibility or
liability for the deletion or failure to store any Content or other materials maintained or
transmitted by or through the Sites and Services. You agree that RPP has the right to change
these general practices and limits at any time, in its sole discretion, with or without
notice.
9. SERVICE PROVIDERS
RPP does not endorse and is not responsible or liable for any Content, data, advertising,
products, goods or services available or unavailable from, or through, any third party or
any and all Service Providers. You agree that should you use or rely on such Content, data,
advertisement, products, goods or services, available or unavailable from, or through any
third party or any and all Service Providers, RPP is not responsible or liable, indirectly
or directly, for any damage or loss caused or alleged to be caused by or in connection with
such use or reliance. Your dealings with, or participation in promotions of any and all
Service Providers, and any other terms, conditions, representations or warranties associated
with such dealings, are between you and such any and all Service Providers exclusively and
do not involve RPP. You should make whatever investigation or other resources that you deem
necessary or appropriate before hiring or engaging any and all Service Providers.
Third parties and Service Providers may link or otherwise direct Internet users to our
Sites and Services for the purpose of utilizing one or more of the services we provide on
behalf of others. Additionally, we may provide links or otherwise direct you to third party
or Service Provider websites. RPP does not control or operate any such third party or
Service Provider websites. Any information you provide to these third party or Service
Provider websites while on these third party or Service Provider websites is subject to the
respective policies of those third parties or Service Providers, and not RPP’s policies. It
is your responsibility to review such third party or Service Provider policies, including
any relevant privacy policies. You agree that RPP will not be responsible or liable for, and
does not endorse any content, advertising, goods or services provided on or through these
outside websites or for your use or inability to use such websites. RPP does not make any
representations or warranties as to the security of any information (including, without
limitation, credit card and other personal information) you might be requested to give to
any third party or Service Provider sites. You use these third party or Service Provider
websites at your own risk.
You agree that RPP is not responsible for the accessibility or unavailability of any
and all Service Providers or for your interactions and dealings with them, waive the right
to bring or assert any claim against RPP relating to any interactions or dealings with any
and all Service Providers, and release RPP from any and all liability for or relating to any
interactions or dealings with any and all Service Providers.
Without limiting the foregoing, your correspondence or business dealings with,
consumption of products or services of, or participation in promotions of, third parties or
Service Providers found on or through the use of the Sites and Services, including payment
for and delivery or fulfillment of related goods or services, and any other terms,
conditions, warranties, or representations associated with such dealings, are solely between
you and such third party. You agree that RPP shall not be responsible or liable, directly or
indirectly, for any loss or damage of any sort incurred as the result of any such dealings
or as the result of the presence of such third parties or Service Providers on the RPP Sites
and Services.
10. TERMINATION
RPP may terminate your privilege to use or access the Sites and Services immediately and
without notice for any reason whatsoever. Upon such termination, you must immediately cease
accessing or using the Sites and Services and agree not access or make use of, or attempt to
use, the Sites and Services. Furthermore, you acknowledge that RPP reserves the right to
take action -- technical, legal or otherwise -- to block, nullify or deny your ability to
access the Sites and Services. You understand that RPP may exercise this right in its sole
discretion, and this right shall be in addition to and not in substitution for any other
rights and remedies available to RPP.
All provisions of these Terms of Use which by their nature should survive termination
shall survive the termination of your access to the Sites and Services, including, without
limitation, provision regarding ownership, warranty disclaimers, indemnity, and limitations
of liability.
11. NOTICE FOR CALIFORNIA USERS
Under California Civil Code Section 1789.3, California web users are entitled to the
following specific consumer rights notice: The Services are provided by RPP. If You have any
questions, concerns, or complaints regarding the Services, please contact RPP by either
submitting an issue on the platform or sending an email to info@restorepartnerpro.com, Attn:
Customer Care.
California residents may reach the Complaint Assistance Unit of the Division of
Consumer Services of the California Department of Consumer Affairs may be contacted in
writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone
at (916) 445-1254 or (800) 952-5210 or Hearing Impaired at TDD (800) 326-2297 or TDD (916)
322-1700.
12. TRADEMARKS AND COPYRIGHTS
RPP, and other Sites and Services graphics, logos, designs, page headers, button icons,
scripts, and service names are the trademarks or trade dress of RPP in the U.S. and/or other
countries. These trademarks and trade dress may not be used, including as part of trademarks
and/or as part of domain names, keyword advertisements, or email addresses, or in connection
with any product or service in any manner that is likely to cause confusion.
You should assume all Content and material made available on the Sites and Services is
protected by copyright law. Aside from user-submitted Content, all other materials and other
information on the Sites and Services, including, but not limited to, all text, graphics,
logos, icons, images, audio and video clips, downloads, data compilations and software are
the exclusive property of RPP and/or its licensors and are protected by all United States
and international copyright laws.
13. NOTICES
You agree that RPP may communicate any notices to You under these Terms of Use, through
electronic mail, regular mail or posting the notices on the Site. All notices to RPP will be
provided by sending a letter, first class certified mail, to Restore Partner Pro, d/b/a RPP,
Attn: Customer Care. Such notices will be deemed delivered upon the earlier of the
verification of delivery or two (2) business days after being sent.
In accordance with the Digital Millennium Copyright Act of 1998, Title 17 of the United
States Code, Section 512 (“DMCA”), RPP will respond promptly to claims of copyright or
trademark infringement that are reported to the agent that we have designated to receive
notifications of claims infringement (its “Designated Agent”).
If You are a copyright or trademark owner (or authorized to act on behalf of the copyright
or trademark owner) and believe that Your work’s copyright or trademark has been infringed,
please report Your notice of infringement to us by providing our Designated Agent with a
written notification of claimed infringement that includes substantially the following:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work or trademark claimed to have been infringed, or, if multiple copyrighted works or trademarks at a single online site are covered by a single notification, a representative list of such works at that site;
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
4. Information reasonably sufficient to permit us to contact You, such as an address, telephone number, and, if available, an electronic mail address at which You may be contacted;
5. A statement that You have a good faith belief that use of the material in the manner complained of is not authorized by the copyright or trademark owner, its agent, or the law; and
6. A statement that the information in the notification is accurate, and under penalty of perjury, that You are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. RPP will investigate notices of copyright and trademark infringement and take appropriate actions under the DMCA. Inquiries that do not follow this procedure may not receive a response.
14. DELAYS AND ACCESSIBILITY
The Sites and Services may be subject to limitations, delays, failure, and other problems
inherent in the use of the Internet and electronic communications. RPP is not responsible
for any delays, failures or other damage resulting from such problems.
15. USER FEEDBACK
RPP appreciates hearing from you, as well as our other users, and welcomes your comments
regarding our Sites and Services. Please be advised, however, that our policy does not
permit us to accept or consider creative ideas, suggestions, or materials other than those
which we have specifically requested. Although we do value your feedback on our Sites and
Services, please be specific in your comments regarding our services and do not submit
creative ideas, suggestions or materials. If, despite our request, you send us creative
suggestions, ideas, drawings, concepts or other information (collectively, the
“Submissions”), such Submissions will be the property of RPP. In addition, none of the
Submissions will be subject to any obligations of confidentiality and RPP will not be liable
for any future use or disclosure of such Submissions.
16. WARRANTIES AND DISCLAIMERS
You acknowledge that RPP has no control over, and no duty to take any action regarding:
which users gain access to or use the Sites and Services; what effects the content on or in
connection with the Sites and Services may have on you; how you may interpret or use the
content on or in connection with the Sites and Services; or what actions you may take as a
result of having been exposed to the content on or in connection with the Sites and
Services. You release RPP from all liability for you having acquired or not acquired content
or information through the Sites and Services. The Sites and Services may contain, or direct
you to sites containing, information that some people may find offensive or inappropriate.
RPP makes no representations concerning any content contained in or accessed through the
Sites and Services, and RPP will not be responsible or liable for the accuracy, copyright
compliance, legality or decency of material contained in or accessed through the Sites and
Services. RPP makes no guarantee or warranty, express or implied, as to the reliability,
accuracy, timeliness or completeness of that information and assumes no responsibility for
any errors or omissions therein.
YOU ACCESS AND USE THE SITES AND SERVICES AT YOUR OWN RISK. THE SITES AND SERVICES ARE
PROVIDED ON AN ‘AS IS, AS AVAILABLE’ BASIS WITHOUT WARRANTY OF ANY KIND AND ANY AND ALL
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT ARE
SPECIFICALLY DISCLAIMED. NEITHER RPP NOR ITS AFFILIATES, EMPLOYEES, AGENTS OR THIRD PARTY
CONTENT PROVIDERS SHALL BE LIABLE FOR ANY LOSS RESULTING FROM USE OR UNAVAILABILITY OF
INFORMATION OR CONTENT ON OR IN CONNECTION WITH THE SITES AND SERVICES, INCLUDING BUT NOT
LIMITED TO ANY LOST PROFITS, LOSS OR DAMAGE TO DATA, OR ANY DIRECT, INDIRECT, SPECIAL,
CONSEQUENTIAL, COMPENSATORY OR INCIDENTAL DAMAGES, EVEN IF THEY HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. THIS DISCLAIMER IS APPLICABLE TO ANY DAMAGE OR INJURY RESULTING
FROM NEGLIGENCE OR OMISSION OF RPP, COMPUTER VIRUS OR OTHER SIMILAR ITEM, TELECOMMUNICATIONS
ERRORS, OR UNAUTHORIZED ACCESS TO, OR USE OF USER INFORMATION THROUGH THEFT OR ANY OTHER
MEANS. WE ARE NOT LIABLE FOR CRIMINAL, TORTUOUS, OR NEGLIGENT ACTIONS OR OMISSIONS OF THIRD
PARTIES THAT AFFECT THE SITES AND SERVICES. IN NO EVENT WILL RPP OR ANY OF ITS DIRECTORS,
OFFICERS, AFFILIATES, AGENTS, EMPLOYEES, ASSIGNS OR THIRD-PARTY CONTENT PROVIDERS BE HELD
LIABLE FOR ANY TORTUOUS OR ILLEGAL CONDUCT OF OTHER USERS. IN NO EVENT WILL RPP OR ANY OF
ITS AFFILIATES, AGENTS, EMPLOYEES OR ASSIGNS BE HELD LIABLE FOR ANY DAMAGE TO EQUIPMENT,
HARDWARE OR OTHER PROPERTY OF USER OR PERSONAL INJURY THAT ARISES IN CONNECTION WITH USE OF
THE SITES AND SERVICES.
ANY MATERIAL ACCESSED, DOWNLOADED, OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITES
AND SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR
ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY
SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM RPP
OR THROUGH OR FROM THE SITES AND/OR SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED
IN THE TERMS.
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THE TERMS, RPP DOES NOT REPRESENT OR WARRANT
THAT (I) THE SITES AND/OR SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE SITES AND/OR
SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE
OBTAINED FROM THE USE OF THE SITES AND/OR SERVICES WILL BE ACCURATE OR RELIABLE, (IV) THE
QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY
YOU THROUGH THE SITES WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE WILL
BE CORRECTED. YOU AGREE THAT FROM TIME TO TIME WE MAY REMOVE THE SERVICE FOR INDEFINITE
PERIODS OF TIME, OR CANCEL THE SERVICE AT ANY TIME, WITHOUT NOTICE TO YOU.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, THE ABOVE
EXCLUSION OF IMPLIED WARRANTIES MAY NOT APPLY TO YOU. BECAUSE SOME STATES OR JURISDICTIONS
DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, IN SUCH STATES OR JURISDICTIONS, RPP’S LIABILITY SHALL BE LIMITED TO THE EXTENT
PERMITTED BY LAW.
RPP SHALL USE REASONABLE EFFORTS TO PROTECT INFORMATION SUBMITTED BY YOU IN CONNECTION
WITH THE SERVICES, BUT YOU ACKNOWLEDGE AND AGREE THAT YOUR SUBMISSION OF SUCH INFORMATION IS
AT YOUR SOLE RISK, AND RPP HEREBY DISCLAIMS ANY AND ALL LIABILITY TO YOU FOR ANY LOSS OR
LIABILITY RELATING TO SUCH INFORMATION IN ANY WAY.
RPP has no control over and no duty to take any action regarding: other users’
behavior; what effects Content may have on you; how you may interpret or use Content; or
what actions you may take as a result of having been exposed to Content. You release RPP
from all liability for you having acquired or not acquired Content through the Sites and
Services. RPP makes no representations concerning any Content, including the accuracy
thereof, contained in or accessed through the Sites and Services, and RPP will not be
responsible or liable for the accuracy, copyright compliance, legality or decency of
material contained in or accessed through the Sites and Services.
The Sites and Services may display links to other Internet sites or resources. Because
RPP has no control over such sites and resources, you acknowledge and agree that RPP is not
responsible for the availability of such external sites or resources and does not endorse
and is not responsible or liable for any content, advertising, products or other materials
on or available from such sites or resources.
You further acknowledge and agree that RPP shall not be responsible or liable, directly
or indirectly, for any damage or loss caused or alleged to be caused by or in connection
with use of or reliance on any such content, goods or services available on or through any
such site or resource.
17. INDEMNITY
You agree to indemnify, defend and hold harmless RPP, its officers, managers, owners,
employees, agents, designees, users, successors, assigns, service providers and suppliers
from and against all losses, liabilities, expenses, damages, claims, demands and costs,
including reasonable attorneys’ fees and court costs due to or arising from: (a) any
violation of these Terms of Use by you; (b) the inaccurate or untruthful Content or other
information provided by you to RPP or that you submit, transmit or otherwise make available
through the Service; or (c) any intentional or willful violation of any rights of another or
harm you may have caused to another. RPP will have sole control of the defense of any such
damage or claim.
18. SUBSCRIPTION AND PROCESSING COSTS
Service providers using the RPP platform are subject to a subscription fee of Five Hundred
Dollars ($500) per month. This fee grants access to the platform's services and features.
In addition to the subscription fee, service providers agree to pay RPP the agreed-upon
lead price plus processing costs at the rate of eight percent (8%) of the lead price. This
processing fee is subject to change with or without notice at the discretion of RPP.
RPP offers a free trial period for the first sixty (60) days of service. During this
trial period, service providers can utilize the full scope of RPP’s online services.
However, a valid credit or debit card must be on file to activate and maintain access to the
trial.
It is important to note that the subscription costs or any other costs associated with
the use of RPP do not guarantee income, referral relationships, or any other service
offerings.
19. LIMITATIONS OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT RPP WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, PUNITIVE, COMPENSATORY, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF RPP
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) (COLLECTIVELY, “DAMAGES”), RESULTING
FROM: (A) THE USE OR INABILITY TO USE THE SERVICE; (B) THE COST OF ANY GOODS AND/OR SERVICES
PURCHASED OR OBTAINED AS A RESULT OF THE USE OF THE SERVICE; (C) DISCLOSURE OF, UNAUTHORIZED
ACCESS TO OR ALTERATION OF YOUR INFORMATION OR CONTENT; (D) CONTENT YOU SUBMIT, RECEIVE,
ACCESS, TRANSMIT OR OTHERWISE CONVEY THROUGH THE SERVICE; (E) STATEMENTS OR CONDUCT OF ANY
SERVICE PROVIDERS OR OTHER THIRD PARTY THROUGH THE SERVICE; (F) ANY OTHER MATTER RELATING TO
THE SERVICE; (G) ANY BREACH OF THIS AGREEMENT BY RPP OR THE FAILURE OF RPP TO PROVIDE THE
SERVICE UNDER THIS AGREEMENT OR (H) ANY OTHER DEALINGS OR INTERACTIONS YOU HAVE WITH ANY
SERVICE PROVIDERS (OR ANY OF THEIR REPRESENTATIVES OR AGENTS). THESE LIMITATIONS SHALL APPLY
TO THE FULLEST EXTENT PERMITTED BY LAW. In some jurisdictions, limitations of liability are
not permitted. In such jurisdictions, some of the foregoing limitations may not apply to
You.
You understand and agree that Your unlimited access to the Content on the Website or in
any publication written or online represents a substantial portion of the value You receive
from Your RPP’s Membership Fee. THEREFORE, TO THE EXTENT RPP IS FOUND LIABLE FOR ANYTHING
RELATED TO THIS AGREEMENT OR THE USE OF THE SERVICE, RPP’S LIABILITY FOR DAMAGES WILL NOT
EXCEED THE EQUIVALENT OF ONE (1) MONTH OF YOUR MEMBERSHIP FEE (I.E., THE AMOUNT OF YOUR
ANNUAL MEMBERSHIP FEE DIVIDED BY TWELVE).
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT RPP CONTRACTS WITH A THIRD PARTY TO PROCESS
YOUR PAYMENT OF MEMBERSHIP FEES TO RPP THROUGH THE USE OF A CREDIT CARD (A “CREDIT CARD
PROCESSOR”). YOU UNDERSTAND AND AGREE THAT NEITHER A CREDIT CARD PROCESSOR NOR ANY OTHER
PARTY INVOLVED IN THE CREDIT CARD PROCESSING PROCESS FOR RPP, INCLUDING, BUT NOT LIMITED TO,
THE COMPANY ISSUING THE CREDIT CARD TO YOU AND THE MERCHANT BANK (COLLECTIVELY, THE
“RELEASED PARTIES”) SHALL BE LIABLE FOR ANY DAMAGES (AS DEFINED HEREIN AND SUBJECT TO THE
LIMITATIONS SET FORTH IN THIS SECTION SUFFERED BY YOU AS A RESULT OF THE FAILURE OF RPP TO
PROVIDE SERVICES TO YOU UNDER THIS AGREEMENT OR ANY BREACH OF THIS AGREEMENT BY RPP. YOU
HEREBY RELEASE EACH OF THE RELEASED PARTIES FROM ANY AND ALL DAMAGES YOU MAY SUFFER AS A
RESULT OF THE FAILURE OF RPP TO PROVIDE SERVICES TO YOU UNDER THIS AGREEMENT OR ANY BREACH
OF THIS AGREEMENT BY RPP. YOU AGREE TO INDEMNIFY AND HOLD HARMLESS EACH OF THE RELEASED
PARTIES FOR ANY AND ALL DAMAGES IT MAY SUFFER AS A RESULT OF YOUR BREACH OF THIS SECTION.
YOU HEREBY UNDERSTAND AND AGREE THAT RPP SHALL BE SOLELY LIABLE FOR THE PAYMENT OF ANY
DAMAGES TO YOU UNDER THIS AGREEMENT.
20. BREACH OF TERMS OF USE AND LIQUIDATED DAMAGES
You understand that the content in each report or record on RPP has significant value to RPP
and that the damage caused to RPP for any violation of these Terms of Use pertaining to a
report or record will be difficult to accurately estimate. Thus, you shall be liable to pay
us the following amounts as liquidated damages, and you agree that the liquidated damages
are a reasonable estimate of RPP’s damages for the specified breaches of these Terms of Use:
If you post Content in violation of these Terms of Use, you agree to promptly pay RPP
One Thousand Dollars ($1,000) for each item of Content posted in violation of these Terms of
Use. We may (but shall not be required to) to issue you a warning before assessing damages.
If you display, copy, duplicate, reproduce, sell, re-sell or exploit for any purpose
any Content in violation of these Terms of Use, you agree to pay One Hundred Dollars ($100)
for each record or report that you displayed, copied, duplicated, reproduced, sold, re-sold
or exploited for any purpose.
If you use computer programming routines that are intended to aggregate records or
reports from the Sites and Services or otherwise damage, interfere with, disrupt, impair,
disable or otherwise overburden the Sites and Services, you agree to pay One Hundred Dollars
($100) for each report or record that is aggregated, disrupted, damaged or otherwise
affected by you.
Except as set forth in the foregoing subparagraphs (a) through (c), inclusive, you
agree to pay the actual damages suffered by RPP, including, but not limited to attorneys’
fees and court costs, to the extent such actual damages can be reasonably calculated.
Notwithstanding any other provision of these Terms of Use, we reserve the right to seek the
remedy of specific performance of any term contained herein, or a preliminary or permanent
injunction against the breach of any such term or in aid of the exercise of any power
granted in these Terms of Use, or any combination thereof.
21. ENTIRE AGREEMENT
These Terms of Use and other agreements, rules, and policies incorporated by reference to
these Terms including, without limitation, the Privacy Policy, constitutes the entire
agreement between you and RPP. It supersedes any prior or contemporaneous negotiations,
discussions or agreements, whether written or oral, between you and RPP regarding the
subject matter contained in these Terms of Use. Additional terms and conditions may exist
between you and third parties, including but not limited to, Service Providers and others.
You represent and warrant that those third-party agreements do not interfere with your
obligations and duties to RPP under these Terms of Use.
22. MUTUAL ARBITRATION AGREEMENT
1. Informal Negotiations. To expedite resolution and reduce the cost of any dispute, controversy or claim, past, present, or future, between you and RPP, including without limitation any dispute or claim related to or arising out of this Agreement ("Dispute"), you and RPP may attempt to negotiate any Dispute informally (the "Informal Negotiations") before initiating any arbitration or court proceeding. Such Informal Negotiations will commence upon written notice. Your address for any notices under this Section is your physical address that you have provided to RPP. RPP's address for such notices is available by emailing Info@Restorepartnerpro.com Attn: Legal Department.
2. Arbitration. If a Dispute is not resolved through Informal Negotiations, you and RPP agree to resolve any and all Disputes (except those Disputes expressly excluded below) through final and binding arbitration ("Arbitration Agreement"). This Arbitration Agreement shall be governed by the Federal Arbitration Act and evidences a transaction involving commerce. The arbitration will be commenced and conducted before a single arbitrator under the Commercial Arbitration Rules (the "AAA Rules") of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA website (www.adr.org). Your arbitration fees and your share of arbitrator compensation will be governed by the AAA Rules (and, where appropriate, limited by the AAA Consumer Rules). If you are unable to pay such costs, RPP will pay all arbitration fees and expenses. Each party will pay the fees for his/her or its own attorneys, subject to any remedies to which that party may later be entitled under applicable law. The arbitrator will make a decision in writing. Additionally, the arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement. However, the preceding sentence shall not apply to the "Class Action Waiver" described in Subsection (4) below.
3. Excluded Disputes. You and RPP agree that the following Disputes are excluded from this Arbitration Agreement: (1) any Dispute seeking to enforce or protect, or concerning the validity of, any of your or our intellectual property rights; (2) individual claims in small claims court; (3) any claim that an applicable federal statute expressly states cannot be arbitrated; and (4) any claim for injunctive relief.
4. WAIVER OF RIGHT TO BE A PLAINTIFF OR CLASS MEMBER IN A CLASS ACTION. To fullest extent permitted by applicable law, You and RPP agree to bring any Dispute in arbitration on an individual basis only, and not as a class or collective action. There will be no right or authority for any Dispute to be brought, heard or arbitrated as a class or collective action ("Class Action Waiver"). Regardless of anything else in this Arbitration Agreement and/or the applicable AAA Rules or AAA Consumer Rules, the interpretation, applicability, enforceability or formation of the Class Action Waiver may only be determined by a court and not an arbitrator.
5. Rules/Standards Governing Arbitration Proceeding. A party who wishes to arbitrate a Dispute covered by this Arbitration Agreement must initiate an arbitration proceeding no later than the expiration of the statute of limitations that applicable law prescribes for the claim asserted. The arbitrator shall apply the statute of limitations that would have applied if the Dispute had been brought in court. The arbitrator may award any remedy to which a party is entitled under applicable law, but remedies shall be limited to those that would be available to a party in their individual capacity, and no remedies that otherwise would be available to an individual under applicable law will be forfeited. The arbitrator is without authority to apply any different substantive law. The parties have the right to conduct adequate civil discovery and present witnesses and evidence as needed to present their cases and defenses, and any dispute in this regard shall be decided by the arbitrator. The location of the arbitration proceeding shall take place in the city or county where you reside, unless each party agrees otherwise. A court of competent jurisdiction shall have the authority to enter judgment upon the arbitrator's decision/award.
6. Severability. You and RPP agree that if any portion of this Section entitled "Mutual Arbitration Agreement" is found illegal or unenforceable, that portion will be severed, and the remainder of this Section will be given full force and effect.
23. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the State of
New Mexico, without giving effect to any choice or conflict of law provision or rule (either
of the State of New Mexico or any other jurisdiction) that would cause the application of
the laws of any jurisdiction other than the New Mexico.
24. MISCELLANEOUS
If you breach any term of these Terms of Use or other agreement with RPP, RPP may pursue any
legal or equitable remedy available, including but not limited to, direct, consequential,
and punitive damages and injunctive relief. RPP’s remedies are cumulative and not exclusive.
Failure of RPP to exercise any remedy or enforce any portion of the Terms of Use at any time
shall not operate as a waiver of any remedy or of the right to enforce any portion of the
Agreement at any time thereafter.
If any provision of the Terms of Use is found to be unenforceable or invalid, that
provision shall be limited or eliminated to the minimum extent necessary so that the Terms
shall otherwise remain in full force and effect and enforceable.
These Terms of Use are not assignable, transferable or sublicensable by you except with
RPP’s prior written consent. We may transfer, assign or delegate the Terms and its rights
and obligations without consent.
Users of this Sites and Services are responsible for compliance with all applicable
regulations and laws.
No joint venture, partnership, employment or agency relationship exists between you and
RPP as a result of these Terms of Use or use of the Sites and Services.
You acknowledge and agree that each of the Released Parties shall be an intended
third-party beneficiary of these Terms of Use.